Cancellation & Refund Policy – JungleSafariTour
At JungleSafariTour, we understand that travel plans may change. This policy outlines the terms for cancellations, refunds, and adjustments for bookings made through our platform.
1. Cancellation Policy (Hotel & Tour Packages)
- 30 days or more before check-in:
→ 75% refund or adjustment in future booking - 15 to 30 days before check-in:
→ 25% refund or adjustment in future booking - 7 to 15 days before check-in:
→ No refund, but adjustment allowed in future booking - Less than 7 days before check-in:
→ No refund, no adjustment & 100% retention will be charged
2. Peak Season Cancellation Policy
- During peak seasons, weekends, and extended holidays (Holi, Diwali, Christmas, New Year, Good Friday, etc.),
separate cancellation policies may apply depending on the hotel/resort. - Prices and charges may vary during public holidays and long weekends.
3. Refund Policy
- Refunds processed via payment gateway may take 10–15 working days to reflect in your account.
- For refunds, guests must provide:
- Bank account details or
- Preferred payment mode
- If payment was made via:
- UPI (Google Pay, Paytm, PhonePe, etc.) or Bank Transfer:
→ Refund will be processed within 3 working days
- UPI (Google Pay, Paytm, PhonePe, etc.) or Bank Transfer:
- Refunds can be made through:
- UPI
- Bank Transfer
- Credit Card (original payment method)
4. Safari Cancellation Policy
-
Jeep Safari
- Non-refundable and non-transferable once booked
- Cannot be rescheduled under any circumstances
Canter Safari
- Non-refundable and non-transferable once booked
- Cannot be rescheduled under any circumstances
Elephant Safari
- Non-refundable and non-transferable once booked
- Cannot be rescheduled under any circumstances
5. Important Notes
- Safari bookings include permit fees, vehicle charges, guide fees, and taxes, which are non-refundable as per government regulations.
- Any refund or adjustment is subject to approval and availability.
- JungleSafariTour reserves the right to update this policy without prior notice.
6. Contact Us
-
For cancellation or refund requests, please contact:
JungleSafariTour
📞 Phone: +91
📧 Email: